Meteor Routes
Meteor Routes is an end-to-end route planning, dispatch, and delivery-tracking platform built for logistics operators running anywhere from a handful to hundreds of vehicles. It covers the full lifecycle from warehouse pick to customer doorstep in one connected workflow — combining AI route optimization with 2-opt refinement, a real-time fleet dashboard with live GPS tracking, a purpose-built driver mobile app, integrated warehouse picker workflows, and irrefutable proof-of-delivery capture. The system unifies orders, customers, vehicles, drivers, and reporting so dispatchers can cut planning time by up to 70%, reduce fuel costs by up to 30%, and give customers self-service tracking with live ETAs. It scales from a single organization to multi-company deployments with role-based access, webhooks, and a full audit trail for enterprise compliance.
Meteor Routes at a glance
Route Optimization
AI-Powered Route Optimization
One-click optimization reorders all stops for minimum distance and time, with 2-opt heuristic refinement and an improvement-percentage readout, plus a speed-vs-quality slider and a goals slider (minimize time/distance vs. minimize vehicles used).
Traffic-Aware Routing with Toll Avoidance
Choose Standard, Heavy, or Gridlock traffic levels per optimization run and toggle toll-free routing per organization to eliminate avoidable charges.
Constraint-Aware Planning
Customer time windows, priority stops, load balancing across the fleet, multi-day routes with configurable shifts and breaks, and optional depot refill between stops are all respected during optimization.
Dispatch & Live Dashboard
Calendar-Based Route Planning & Dispatch
Week, two-week, and month views with draft/dispatched indicators; create routes manually, from open orders, or via CSV/Excel/PDF import; drag-to-reorder stops and one-click or bulk dispatch.
Live Fleet Dashboard
Interactive Leaflet/Protomaps map with KPI bar (routes today, stops completed, drivers on road, success rate, avg delivery time), driver GPS positions refreshing every 15 seconds, and a planned-vs-actual GPS trail overlay to spot detours instantly.
Real-Time Updates via Server-Sent Events
Route changes, stop updates, PODs, pick completions, shortages, replacements, order changes, and chat flow live to the dashboard with no page reload required.
Geofencing & Zones
Interactive map-based zone editor with configurable 0.5–50 km circular zones, color-coded labels, zone groups, and a dashboard overlay toggle.
Driver Mobile & Proof of Delivery
Driver Mobile App (Expo/React Native)
Purpose-built touch-optimized interface with stop-by-stop flow, one-tap navigation to Google Maps/Waze/Apple Maps, call-customer links, and configurable failure-reason reporting.
Proof of Delivery Capture
Multi-format POD with recipient name, notes, camera photo, finger-signature pad, automatic GPS stamp, and optional barcode/QR scan verification, all configurable per organization.
Public Customer Tracking Page
Secure tokenized links show live status, ETA, driver name, address map, and post-delivery POD photos and signature, reducing inbound 'where's my delivery?' calls by up to 60%.
Offline Support
Persistent queue stores stop changes, arrivals, PODs, and GPS updates in dead zones, syncing automatically on reconnect with smart retry (up to 5 attempts, 4xx dropped, 5xx retried).
Warehouse, Orders & Customers
Integrated Warehouse Picker Workflow
Dedicated picker role with bin-location-sorted pick lists imported from Excel, per-order or per-line-item barcode scanning, real-time shortage alerts, and a one-click picker-suggested-substitution approval flow.
Orders & Invoices with ERP Import
Full order lifecycle (Open → In Progress → Completed → Cancelled), auto-detected document types (Invoices, Waybills, Tenders), line items with volume/weight/size, and AI-parsed Excel/PDF import that auto-extracts invoices and line items.
Customer Management
Full profiles with geocoded address, multiple emails, delivery preferences (Contactless/Signature Required/no-weekends), per-day availability windows, vehicle/skill binding, custom tags, and quality filters.
Communication & Reporting
Real-Time Chat & Messaging
Instant messaging between dispatch and drivers/pickers with conversation grouping, unread badges, file and image attachments, read receipts, message search, and audio notifications.
20+ Report Types with Charts
Performance trends, on-time delivery rate, capacity and shift utilization, planned-vs-actual distance, driver scoring, picker performance, route cost analysis, mileage logs, shortage reports, and vehicle inspections, all with filters and CSV/Excel export.
Platform, Admin & Automation
Webhooks & Automation
Register outbound endpoints for events (route_created, route_completed, stop_completed, stop_failed, pod_submitted) with optional HMAC signing, delivery logs, and per-webhook enable/disable.
Multi-Organization & Role-Based Access
Manage multiple companies from one login with instant switching; color-coded roles for Drivers, Pickers, Salesmen, Administrators, and Helpdesk, each seeing only what they need.
Full Audit Trail & Admin Panel
Every login, status change, and API call logged with timestamp, user, IP, and detail across 15 categories; searchable, date-filterable, CSV-exportable, plus user/organization management.
Internationalization & Configurable Settings
English/Greek language toggle, per-organization date/time formats and timezone, country-aware address geocoding, and extensive settings spanning algorithm tuning, POD options, scanning modes, financials, and custom driver questionnaires.